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It’s time that we all re-read Geoffrey Moore’s book, Crossing the Chasm. Seriously, stop whatever you’re doing right now, download a copy to your kindle, and spend the next 3 hours reading.

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In a two-party political system like we have in America, the fight is always over the middle.
The hard-lefts vote Democratic, [...]

Before we start going deep into SaaS Math, it’s important to level set on terminology. So without further ado, here [...]

Lesson #9: Treat angry customers with respect, they could turn into your biggest fans

One of the key distinctions between an entrepreneur and an operating executive is an entrepreneur’s almost seamless agility in the face of changing circumstances versus an operating executive’s intense execution focus on a plan. World-class entrepreneurs learn how to combine both.

The Chinese word “weiji” for “crisis” is made up of two symbols – one signifying challenge (wei) and the other signifying opportunity (ji). Other than the fact that this particular translation, while popular, may be inaccurate, the “challenge/opportunity” duality is still very fitting to Customer Development.

ROSL87: Reflections on startup life, week 87

This is one of the hardest posts I’ve had to write.  Not least because [...]

Building a product is a process, not a discrete action. And the Internet is efficiently arbitraged. Every single simple thing [...]

Everyone is working to hard. I include myself in that statement: I work too hard most of the time. Heck, [...]

I might be building a new team for the new company. While I’m a little reluctant to do so because [...]